aXcelerate Day 2024 Q&A

Here’s a Q&A covering the top questions from aXcelerate Day 2024! We’ve answered your most-asked questions about product updates, AI, and what’s coming next.

Is there an integration with LLN Robot?

LLN Robot has an integration that allows you to access the functionality and reporting of LLN Robot directly from aXcelerate when you enrol a learner into a course. Find out more in this LLN Robot Help Article. 

Will you be maintaining your ISO 27001 certification for information security management systems, and what other priorities do you have regarding data security? Additionally, is documentation available on AI and security in aXcelerate?

We are certified in ISO 27001:2022, ISO9001 and TPES under the Right for Risk program. 

Our approach to managing information security is a proactive one. In providing services to our clients, we take on the responsibility of accessing and protecting their information. We're committed to enterprise-grade information security optimisation so you can rest assured that your data is in safe hands. Learn more about our security here.

To learn more about AI in aXcelerate, view information about our AI Principles here and our beta testing programs here.

Outside of the Ideas Forum, is there a community forum for aXcelerate clients to collaborate? 

Yes! We have a LinkedIn group called aXcelerate Super Users where we encourage you to share ideas and collaborate with the aXcelerate community. We’d love you to join us! We’ve also got more ideas in this space so we’ll keep you posted!

Is there a public product roadmap?

Yes, you can find our product roadmap here. 

What is one feature that may be underutilised in aXcelerate by RTOs that you wish more people knew about?

There are many features within aXcelerate that can provide a huge amount of value for your organisation.

Since its release, we’ve greatly expanded what the Agreements feature can do. Agreements allow you to send signable Templates from aXcelerate to signatories. Signatories don’t need a login to sign, and their digital signature is automatically captured in the aXcelerate system.

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And for a staple feature in aXcelerate that we commonly see underutilised, the Trainer Matrix! Many clients use the Trainer Competency area in the system, however, only a few use the Trainer Evidence area. This feature helps to streamline the manual process of managing evidence and automate reminders on expiring evidence to trainers and admins via our Workflow Automation system.

How often do you host sessions like aXcelerate Day? If only yearly, are there any opportunities to run similar sessions online?

aXcelerate Day is currently held annually, with this year being our second time hosting our own dedicated conference. 

We have many online resources such as webinars and client forum recordings available for you to view, and are planning more engaging online and in-person sessions for 2025! Watch this space! 

What are your future plans for AI?

Our future plans for AI focus on enhancing the learning experience and operational efficiency for our clients. We are working on leveraging AI to streamline routine tasks and make it more efficient to work in aXcelerate.

As AI technology evolves, we’ll continue to adapt responsibly, ensuring that each development adds genuine value and aligns with our commitment to reliable, innovative, and ethical solutions.

Be the first to know about our AI tools by watching this space.

What’s the best way to train new staff in aXcelerate? 

We recommend utilising our Help Guides and SHOT (Short Hits of Training) videos. 

Additionally, we’re excited to announce the aXcelerate Academy, an upcoming resource designed to provide training pathways for your staff, covering both foundational and advanced skills. The Academy will offer structured courses that help new team members gain confidence and get the most out of the platform right from the start. Our Academy goals are to: 

• Empower you to navigate aXcelerate with confidence 
• Streamline and transform how you deliver training
• Maximise the value of your investment with us. 

Stay tuned for more exciting news about the Academy in 2025!