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Your aXcelerate account migration – what is it, what do you need to do and how will it benefit you?
A breakdown of what migrating your account to a database subdivision means, and what you need to do to prepare for this positive change.
As the festive season approaches, we want to take this opportunity to wish you a safe and enjoyable holiday season.
During the holiday period, our team will be taking a break to spend time with family and friends and recharge for the year ahead. There will be a limited number of our Support team available on certain dates from 8:30 – 5 PM AEST.
2024
Friday 20 December – Closed from 12:00 PM AEST
Monday 23 December – Limited Support
Tuesday 24 December – Limited Support
Wednesday 25 December – Closed
Thursday 26 December – Closed
Friday 27 December – Limited Support
Monday 30 December – Limited Support
Tuesday 31 December – Limited Support
2025
Wednesday 1 January – Closed
Thursday 2 January – Limited Support
Friday 3 January – Limited Support
Monday 6 January – Normal Support resumes
We appreciate your support throughout the year, and we look forward to continuing our journey together in 2025.
A breakdown of what migrating your account to a database subdivision means, and what you need to do to prepare for this positive change.