aXcelerate Help Centre

How-to articles on just about everything you can do in aXcelerate

Short Hits of Training

These bite-sized videos are a great visual walk-through of how to perform tasks in aXcelerate

Learning Series

Comprehensive lessons on each part of the system. If you’re new to aXcelerate, this is a great place to start

Get tips & tricks for getting the most out of your system and see exciting new features in action

Our support specialists demystify areas of the system to help you work more confidently and efficiently

We’re continuously developing aXcelerate and love to hear from you about how we could make it better

System Status

Get real-time information about system performance and maintenance

Get in touch

Our aXcelerate support specialists are on standby to give you the support you need

For quick help, use the green Help button in our support centre

Submit a ticket

For complex or technical problems

For severe or urgent issues, please phone (07) 3485 0732 or (07) 3215 8888

Please note that aXcelerate is unable to provide support to learners. If you’re a student seeking assistance, we recommend reaching out to your training provider.

Learner login guide

We acknowledge the Turrbal people and Jagera people as the Traditional Custodians of Meanjin (Brisbane), the lands on which our office is located and where we meet, work and learn. We pay our respects to Turrbal and Jagera Elders past, present.
‍We acknowledge the Traditional Custodians and Elders of country throughout Australia and their connection to land, sea and community.